Outlook does not show embedded images

There are times when users can not view images embedded in the body of their emails. This is usually caused by items in the Cached outlook file. Here are the steps to resolving this issue.

Go into registry (Start -> Run -> regedit)
1. Locate the Outlook Temporary Items folder by opening the Registry and locating
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
2. Navigate to the value of this Key. It should be something like: %USERPROFILE%\LocalSettings\Temporary Internet Files\OLK...\ (the OLK.. is a randomly generated file that is created.
4. Copy and paste the string to your explorer address bar..
3. Quit Outlook
4. Delete the contents of the folder
5. Launch Outlook

Unfortunately, this issue keeps reoccurring on some pc's so you need to move the temp folder to a seperate location, and that should fix the issue permanently.


Go into registry (Start -> Run -> regedit)
1. Locate the Outlook Temporary Items folder by opening the Registry and locating
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
2. Change the 'OutlookSecureTempFolder' key DATA value to a location that you would like to use.

If your are using outlook 2007 then the registry key would be the following:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder